Shipping policy

At Crown by Galaxy Zero, we are committed to delivering your order safely and efficiently.

Processing Time

Orders are typically processed within 1–3 business days after payment confirmation. During high-demand periods, processing times may be slightly extended.

Shipping Times

Estimated delivery times may vary depending on your location:

United States: 5–10 business days
Europe: 5–12 business days
International: 7–15 business days

Please note that delivery times are estimates and may be affected by customs delays, carrier issues, or holiday periods.

Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information so you can monitor your delivery in real time.

Shipping Fees

Shipping costs are calculated at checkout based on your location and selected shipping method. Promotional free shipping offers may apply on eligible orders.

Incorrect Address

Please ensure your shipping address is entered correctly at checkout. Crown by Galaxy Zero is not responsible for delays or lost packages caused by incorrect or incomplete addresses.

Lost or Damaged Packages

If your order arrives damaged or appears lost in transit, please contact our support team within 7 days of delivery so we can assist you as quickly as possible.